This website and personal information
Salamander Publishing considers the protection of our clients privacy and information of utmost importance. We only use contact and business information for our own work process and to publish in the printed directory or to be listed as a business on the Hello websites. We never sell or give any information away to third parties. All employees and service providers contracted to Salamander Publishing sign a Non-Disclosure Agreement to honour this policy. At any time, information may be requested to be removed from the print publications or Hello website without recourse.
Salamander Publishing does not accept liability for any mistakes, or for any loss, directly or indirectly, that may occur due to the data in any of our publications or websites. We endeavour to present the most correct information possible. Please send us any changes, suggestions or additions in writing via email or letter. See our contact information here.
Hello Website Directories
Salamander Publishing offers a product called a “Premium Listing”. This is a directory listing on one of the Hello websites (see links below) that has fully fleshed out information as opposed to a regular listing which only supplies a business name and telephone number. The Premium Listing includes the following: photos on random rotation, business contact information (telephone number, cellphone number, physical address, postal address), a description of the business, a map location with link to directions in Google, links to website, various social media platforms and a contact button linked to a given email address. Furthermore, a Premium Listing is optimised for search engines with the use of key words and, unless stipulated specifically by our clients, these words are selected at the discretion of Salamander Publishing. The Hello websites are set to prioritise the Premium Listings among the search results. These results are presented in a random order that refreshes every hour. It is the responsibility of the client to cross-check the validity and accuracy of the Premium Listing. Regular listings are made Premium on receipt of payment.
Payments and Financial Matters
Payment for adverts or Premium Listings is required before going to print. We will repeatedly persist in calling and corresponding until payment is made. Failure to do so will cause us to remove your listing from our website and ban you from partaking in future publications. If we still do not receive payment, we will submit your information to a debt collector with the right to blacklist you.
We do not accept any verbal or written abuse and have the right to reject the business of anyone who treats us in an abusive manner. We consider shouting at us a form of abuse and will not tolerate this behaviour. Any complaints can be submitted to us in writing or discussed with us in a temperate and mild manner.